LegalPrivacy Policy

Privacy Policy

Last updated: January 1, 2025

Your privacy matters to us. This policy explains what data we collect, how we use it, and what rights you have over your personal information.

1. Overview

Wexolve Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our Services, you consent to the practices described in this Policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

We may collect the following categories of information:

**Information you provide directly:** • Contact form submissions (name, email, subject, message) • Consultation booking requests (name, email, date, notes) • Project inquiry details

**Information collected automatically:** • IP address and approximate location • Browser type and version • Pages visited and time spent • Referring URL

**Information from third parties:** • Data from freelancing platforms (e.g. Upwork) as part of our business operations

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and contact form submissions • Schedule and confirm consultation appointments • Deliver and improve our services • Communicate updates, proposals, and project information • Comply with legal obligations • Analyze website usage to improve user experience

We do not sell, rent, or trade your personal information to any third party.

4. Data Storage and Security

Your data is stored securely using Supabase (hosted on AWS infrastructure). We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

Contact form and booking data is retained for up to 3 years to maintain business records. You may request deletion of your data at any time by contacting us at atif@wexolve.com.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• **Access**: Request a copy of the personal data we hold about you • **Correction**: Request correction of inaccurate data • **Deletion**: Request erasure of your personal data • **Portability**: Request transfer of your data in a structured format • **Objection**: Object to processing of your data for certain purposes

To exercise any of these rights, contact us at atif@wexolve.com.

7. Cookies

We use cookies and similar tracking technologies on our website. Please refer to our Cookies Policy for full details on the types of cookies we use, their purpose, and how to manage your preferences.

8. Third-Party Services

Our website may integrate third-party services including analytics providers, hosting platforms, and communication tools. These services have their own privacy policies, and we encourage you to review them.

We are not responsible for the privacy practices of third-party services.

9. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our Services after changes constitutes acceptance of the updated Policy.

11. Contact Us

For privacy-related questions or to exercise your rights:

Wexolve Technologies atif@wexolve.com Islamabad, Pakistan